Our customers are offered a variety of payment methods including credit card, cash, & checks. Customers with approved credit are eligible for standard net payment terms of 30 days.
All orders will be processed through our approval system and must be authorized prior to production. If there are any errors in the art or order confirmation a revised confirmation(s) will be sent for authorization. Please be sure that you receive your approvals. If you did not receive confirmation then we have not received your order.
A rush service of 3 production days is seasonally available for an additional $50.00 or 30% of total order. You must receive verification of availability from a customer service representative for this service.
We'll Blind Drop Ship via FedEx as specified and approved by our customers unless UPS is requested. Local clients are invited to contact customer service to coordinate pickup.
Please allow for 5-7 business days for your order to be produced. Production times start after we receive order approval and/or art approval, whichever comes last. If you require a Firm In Hands date please contact your customer service representative to verify availability.
We make every effort to ship your order complete, however you can expect a spoilage rate of between 1-3% per print location. If your order requires all garments to the exact piece please notify your customer service representative that your order is a "HARD COUNT" This may require additional production days.